Copy link to clipboard
Copied
Hi,
I just subscribed to Light Room CC 4.1, running on Android (J7 Pro) so that I can edit RAWs. But instead, whenever I import them to Light Room, they turn from normal looking to terribly dark.
When I look at them on the viewfinder, they look normal. They also look normal on my Macbook Pro. Even during import (when you choose which files you want to import) they look normal. But when they get imported, they look terrible.
Here's an example. I tried importing the 5th image. See next photo on how it turned out.
This is how it got imported:
Can anyone please help me?
Copy link to clipboard
Copied
Can we see the “Light” settings for that image? It looks like a preset is being applied with very low exposure.
Mike
Copy link to clipboard
Copied
Hi Michael, thanks for the reply. I attached screenshots of the Light tab.
Copy link to clipboard
Copied
Well, I expected to see the Exposure way down, but is at 0ev, right in the middle. Sorry, I don’t know what could be causing that. Hopefully someone with an Android device can comment here.
Mike
Copy link to clipboard
Copied
Thank you! I appreciate it.
In case someone else drops by, I had a friend try it on his iPhone and it worked properly.
Copy link to clipboard
Copied
Can anyone else help me please?
Copy link to clipboard
Copied
It may be a good idea to post here also (which is monitored by Adobe engineers):
Lightroom CC for Mobile devices | Photoshop Family Customer Community
Copy link to clipboard
Copied
Thanks for the tip, I'll do that!