Importing

[excited_shape5D55]

Hi, I am having trouble importing my photos in Lightroom Desktop (cloud based) basically it does nothing for a long time and them still does not import my photos either from mySD card nor from my pc.

[99jon]

Have you tried drag & drop into the grid? See if my video demo helps. Let us know of that works.

[excited_shape5D55]

Thank you for your suggestion and video, it was helpful have never imported that way but,,, the images still did not import , the bar far left corner pops up saying importing , it is blank no blue line showing how long it will be or that is is importing ,, and yes I am an OP, 🙂

[99jon]

Very strange. Do you have an individual subscription or is it part of an enterprise/team account?

OP = original poster or opening post.

[josephlavine]

First, what steps are you taking to import your images? Also, you might want to post in the Lightroom Classic forum, which is for the desktop storage-based program; this one is designed for cloud-based.

Best of luck

[99jon]

OP says using cloud based version.

[excited_shape5D55]

Yes it is.. 😕. I stared to chat with someone at Adobe it was taking to long and they apologized, so I am going to try later, with all that is going on with the Corona virus it can wait ,

[excited_shape5D55]

I finally thought of uninstalling , that did it!!! Thanks!