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Impossible to store originals on a NAS Volume

New Here ,
Aug 29, 2021 Aug 29, 2021

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I honestly cannot recall from which Lightroom version it stopped working (maybe 4.3), but now every time I open Lightroom CC I am presented with this warning message stating that my NAS Volume is disconnected, when indeed Volume is mounted and correctly working.
dandooze_0-1630251183631.png

If I then go back to the app preferences and select the same Volume, the software starts a process of "Checking your files" that never really starts, as is stuck on 0 of 5k pictures and doesn't move. 

My only way to have it working is to delete the Lightroom library file in user/pictures and at the following start Lightroom checks all the files again. Once is finished, I can close and reopen the app with no issue within the same session. The following day, I am back to square one. 

I have only 5k pictures of my Adobe cloud archive at the moment, and I was planning to slowly add my whole collection but this is simply not an acceptable workflow in the long run. 

 

Am I doing something wrong? Is the NAS option not really a reliable option?

Any clue or tips would be really appreciated

 

My system

  • My Lightroom version is the latest available 4.4, but I had the same issues with the 4.3
  • I was using a Macbook Pro, now I am using a Mac Mini M1, a different machine, same issues.
  • My NAS is a Synology DS220, quite a recent model and always updated and physically connected to the router

 

Alessandro

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Enthusiast ,
Aug 30, 2021 Aug 30, 2021

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I have never tried a NAS with Lr. With Classic, NAS has always been very problamatic for the catelog, and occasionally questionable even for images.

I would suggest eliminating the NAS.

Also, note: you can depend on Lr to manage the cache locally of images. I have a nice high speed connection at home, so on my laptop which I really use for software development, only has a 512MB SSD; my online cataloge is over 700GB and 24K images. It downloads and maintains what I need on the fly using only about 100GB.

While my desktop, is setup to keep local copies of everything with a couple TB of space; it has the room.

 

Tim

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hi Timothy, thanks for your reply
I am aware of the local cache and it's indeed enough for the files I need to work on.
My point for having a NAS is that if one day I decide to stop paying for the Cloud backup I already have all my files locally in a RAID set-up. (Not to mention if anything goes wrong with Adobe servers for some reason, which can always happen...). This is also the reason why I prefer a NAS over a local machine storage: redundancy.

Alessandro

 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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I am using a NAS (Synology) as the local storage depot in Lightroom Desktop (4.4) with no issues. 

Make sure you are mounting the NAS via SMB rather than AFP. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hey Rikk, and thanks for your message.
The NAS volume is mounted via SMB and at log-in.
I see no reason why it should not work. 

Alessandro

 

 

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New Here ,
Nov 03, 2022 Nov 03, 2022

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Hi Rikk,

I too am using a nas with a mac using LR succesfully, and have for the last 3 years, but our tech support mounted it via AFP which is now giving problems due to Apple OS updates. (Apple discontinuing development of AFP)

I can succesfully change  all shares to SMB, with the "enhanced features for MacOS" enabled.

My issue now is how do I make the change in Lightroom. Does this mean I have to connect to a new location, even if we only changed the file sharing prototocol and not the actual file/share? Do you know of a way to do this while maintainging the current catalog and all its collections?

Thanks!

Malou in Alaska

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