Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Impossible to switch from an account to an other

New Here ,
Sep 06, 2021 Sep 06, 2021

Copy link to clipboard

Copied

Hello, 

I have two adobe accounts. 

One for Adobe acrobat, an other for lightroom.

When I open light room, it automaticaly connect my "adobe acrobat" account and said "I reach the free trial period expiration".

And when I'm trying to disconnect and connect to my "adobe light room" account with a full subscription, adobe refuses and "automaticaly" connect my adobe accobat account.

In other word it is impossible to switch from a "free" account to a "payable" account.

Thanks for your trips.

 

TOPICS
Windows

Views

8

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation