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Initialisation Lightroom - 'connection_error":

New Here ,
Apr 12, 2023 Apr 12, 2023

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Je rencontre ce problème après l'installation de Lightroom, lorsque je cherche à ouvrir le logiciel.

L'initialisation de Lightroom a échoué en raison d'une erreur interne

login server error 'connection_error": Error with registration PUT: SSL:

no alternative certificate subject name matches target host name

'photos.adobe.io'

Je suis sur macbook air 2021 M1.

 

Que faire svp ? merci 

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

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Greetings, 

 

If possible we would like to collect the lrcc_console.log from your Application Support/Adobe/Lightroom CC folder. Would you be able to share that with us?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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