Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

iPad Can’t clear cache

New Here ,
Sep 23, 2020 Sep 23, 2020

Every time I try to clear the cache on Lightroom on iPad, it gets hung up and just spins. I've tried closing the program down and re-opening it, and rebooting the iPad, and nothing helps. The cached files won't go away. Is there a fix to this?

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

1.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2020 Sep 24, 2020

If you have cloud storage, the standard advice is to delete the app and reinstall.

 

Only do this though once you have ensured syncing to the cloud in complete.

 

You could also post on the forum monitored by the engineering team as it may be a little bug:

https://feedback.photoshop.com/topics/lightroom-mobile/5f5f2093785c1f1e6cc40875

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2020 Oct 23, 2020
LATEST

I'm having the same issue. Deleting the app every time is extremely obnoxious.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines