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iPad Can’t clear cache

New Here ,
Sep 23, 2020 Sep 23, 2020

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Every time I try to clear the cache on Lightroom on iPad, it gets hung up and just spins. I've tried closing the program down and re-opening it, and rebooting the iPad, and nothing helps. The cached files won't go away. Is there a fix to this?

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

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Mobile, Problem or error

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Adobe Community Professional ,
Sep 24, 2020 Sep 24, 2020

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If you have cloud storage, the standard advice is to delete the app and reinstall.

 

Only do this though once you have ensured syncing to the cloud in complete.

 

You could also post on the forum monitored by the engineering team as it may be a little bug:

https://feedback.photoshop.com/topics/lightroom-mobile/5f5f2093785c1f1e6cc40875

 

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New Here ,
Oct 23, 2020 Oct 23, 2020

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I'm having the same issue. Deleting the app every time is extremely obnoxious.

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