issue importing images

[defaultpfg7y01dq35q]

Hello, I recently purchased a macOS catalina after having a windows laptop. It's been quite a struggle getting my photos to import. Every time I try to add a photo, I get the same response "No images that can be imported were found in selected source." I never had this issue with my windows laptop. Can someone help guide me in the right direction?

[JohanElzenga]

You probably need to give Lightroom permissions to access the source. Go to System Preferences under the Apple menu in the left corner of the screen, select 'Security & Privacy - Privacy' and then add Lightroom to 'File and Folders' or to 'Full Disk Access'.

[defaultpfg7y01dq35q]

[defaultpfg7y01dq35q]

under adobe lightroom it only gives me the removable volumes option.

[JohanElzenga]

Add Lightroom to Full Disk Access and see if that solves it.

[defaultpfg7y01dq35q]

I did that and still zero luck. Even though I just bought this computer, theres a new system update BigSur. Do you think by updating the system it will reslove the issue?

[JohanElzenga]

I doubt it. Big Sur uses the same security settings, so if that is not what is causing this, then upgrading to Big Sur is unlikely to solve your problem.