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Löschen in Lightroom

New Here ,
Feb 28, 2022 Feb 28, 2022

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Seit kurzem kann ich Fotos nicht mehr aus Lightroom löschen: Sie sind ausgegraut, aber beim nächsten Start von Lightroom wieder da. Wie kriege ich sie wirklich gelöscht? 

 

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom. We are here to help!

Could you please share the version of Lightroom and the operating system you are working on? Have you recently added any significant amount of photos to Lightroom? Are you also using Lightroom on your mobile device (iOS/Android)?

Have you tried deleting images one at a time, or does it only give you errors when deleting in a batch? Have you tried any troubleshooting steps?

 

Please log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues on the left part of the screen.

SameerK_0-1646139343680.png

If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web.

You can delete photos on the Lightroom Web and let us know the results.

 

Please let us know if this helps.

Regards,

Sameer K

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New Here ,
Mar 16, 2022 Mar 16, 2022

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Hello Sameer,

 

thanks for replying. Neither have I added lots of photos nor do I use LR on mobile devices. It should not be a problem of my computer: I had this problem for a while, and it continued after an unrelated computer crash and starting from scratch including installing Lightroom again. Funny enough, a couple of days after I finally posted this question here, the problem solved itself. Without changing anything, I can now delete photos again. The problem appeared and disappeared without any apparent reason. 

 

However, you are right with the sync issue. For whatever reason, it tried to sync a few hundred deleted photos ... Thanks for explaining where to find it. Have now deleted them all and it seems to be gone. 

 

Regards

Bettina 

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