Laptop issue

New Here ,
Mar 21, 2021 Mar 21, 2021

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Good afternoon.

 

I have a subscription to premium LR mobile and when I attempted to log in on my laptop today, it's saying I'm not subscribed and I need to pay again. I paid for the annual subscription about 5 or 6 months ago. And I can still sign in on my tablet and phone just fine. VERY frustrating. Any help would be appreciated.

 

Thanks!

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Community Expert ,
Mar 25, 2021 Mar 25, 2021

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LATEST

Lightroom-Mobile Premium is only available for "Mobile" devices! (phones, ipads, etc)

For a Mac or PC Laptop you need Lightroom v4.2 (known as Lightroom-Desktop) which is only available in a subscription direct from Adobe (not Apple store, etc)

You may be able to change your plan if you contact Adobe Customer Care.

 

 

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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