Lightroom 4.3 hangs (becomes non responsive) while applying purchased third party presets on Windows

[mick boat raven]

hi purchased pre set bundle downloaded it imported it to presets,everything else works on lightroom version 4.3,when i click on presets it comes up with lightroom not responding,any thoughts and help would be gratefull as im new and a novice to light room regards mick. also tried the phone number which is not recognised and dosen,t connect 

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble with Lightroom due to Lightroom not responding while trying to apply presets. Do you experience the same issue when trying to apply a pre-installed preset? If not, try removing & re-installing the presets you purchased to check if that helps. You can also try to launching Lightroom as administrator to check if that makes a difference.

If the issue persists, try resetting the Preferences of Lightroom by pressing & holding the Shift + Alt keys while launching the app.

Let us know how it goes!

Regards,

Nikunj