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Lightroom 5.1 stuck at startup half of the time

New Here ,
Feb 02, 2022 Feb 02, 2022

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Version: Lightroom 5.1 on Windows 11

 

When I open Lightroom, half of the time the app starts but doesn't display any photo, most of the menus are greyed out and if I look at my settings I notice that information related to my cloud quota & such are not available. The app is not frozen, I can click on menus, it's just missing the content. The app seems to be doing something (some CPU activity, not a lot of network usage), but it'll happily stay in that state for alonger than I left it running (30 minutes?) If I restart it, it might just load all the content in seconds.

 

Any idea what's going on?

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correct answers 1 Correct answer

Adobe Employee , Feb 04, 2022 Feb 04, 2022

Hi there,

Sorry to hear about this.

Have you tried uninstalling and re-installing the app? 

Regards,
Sahil

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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Hi there,

Sorry to hear about this.

Have you tried uninstalling and re-installing the app? 

Regards,
Sahil

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New Here ,
Feb 05, 2022 Feb 05, 2022

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Just did, will report in a few days if it happened again.

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New Here ,
Feb 09, 2022 Feb 09, 2022

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Alright, looks like between the reinstall and the latest version I can't reproduce the issue. All is good again 🙂

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