• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom 6.3.1 . Dont work after update.

New Here ,
Apr 21, 2023 Apr 21, 2023

Copy link to clipboard

Copied

My LR is completly non functional after 1st update. Just minutes after first update i found a new update and after that the LR just hang after start. Not possible work with. Need some support. I check the option to send reports of the failure and be contacted but not solution at the moment.

I unistall from Windows and Install again. Nothing change

TOPICS
Windows

Views

155

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 23, 2023 Apr 23, 2023

Copy link to clipboard

Copied

LATEST

Try resetting your preferences file:

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.


Does the software now launch?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines