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Lightroom 6.3.1 . Dont work after update.

New Here ,
Apr 21, 2023 Apr 21, 2023

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My LR is completly non functional after 1st update. Just minutes after first update i found a new update and after that the LR just hang after start. Not possible work with. Need some support. I check the option to send reports of the failure and be contacted but not solution at the moment.

I unistall from Windows and Install again. Nothing change

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Adobe Employee ,
Apr 23, 2023 Apr 23, 2023

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Try resetting your preferences file:

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.


Does the software now launch?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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