Good afternoon.
I'm facing a problem syncing my images with the cloud. I'm trying to synchronize my images from my Android device to the cloud, which is successful. But on PC I get black plates with no image. Also, when I try to synchronize images to the cloud from my PC, the synchronization freezes and nothing happens.
How can I solve this problem?
Lightroom in Android
Lightroom on PC (MacOS M1)
Data:
Lightroom version: 7.2 arm64 [ 20240214-0910-27200e9 ] (Feb 14 2024)
NGL Version: 1.36.0.9
WF Version: 6.2 3d4e7aa
VF Version: 1.0.135.7
HIL Version: 40409
CAI Version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
Operating system: macOS
OS Version: macOS 14.3.1 (23D60)
Application architecture: arm64
Computer model: MacBookPro18,3 / Apple M1 Pro
Logical processor count: 8
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 484,0 MB (2,9%)
Peak memory used by Lightroom: 484,0 MB
Memory cache size: 0,0 MB
Internal Camera Raw version: 16.2 [ 1763 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: Neon
Camera Raw virtual memory: 0MB / 8191MB (0%)
Displays: 1) 1920x1080, 2) 3600x2338, 3) 1920x1200
Graphics Processor Info: Metal: Apple M1 Pro
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true
Thank you very much in advance!
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