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Lightroom Add pics button is Grey

New Here ,
Jul 30, 2021 Jul 30, 2021

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I cannot add any pictures to lightroom the "add photos" button is greyed out. Please help ASAP. I do have a student account 

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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With educational accounts you may need to contact the Administrator.

 

I'm not sure what their options are but assume they have the preference to allow cloud storage for your account.

 

Lightroom Classic may be an option if not.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Actually I don't have a educational account I have "creative cloud all apps" so I should have access to it. Please help

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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Which Lightroom are you using, and on what device. Are you signed into your Creative Cloud account? Have you ever been able to add photos? Did something change?

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