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Lightroom Android - lost all photos after upgrade to premium

Community Beginner ,
Dec 19, 2023 Dec 19, 2023

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Hello everyone, can someone help me please - I had lightroom 8 free on my Galaxy S8 Tab Ultra, and literally 2500 photos which I edited and organized and sorted. I was logged into my account on it. I just bought a new android phone, installed Lightroom 9 and purchased premium. When I merely opened Lightroom 8 on my tablet, it started syncing, which completely erased all of my albums and edits. I'm obviously devastated. 

 

The 52 GB of data is still present, as is some 20 MB of cache - I'm not touching that nor am I reinstalling the app. I have tried restoring the backup of the Lightroom app from this morning from my Samsung Cloud, and while Samsung says it was successful, there is no result - Lightroom is empty. 

 

What I will do next is plug into Windows and copy all Lightroom data from my tablet.

 

If anyone knows a fix for this, it would help me tremendously. Thanks.

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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I've never used Lightroom mobile in a free version.   I'm pretty sure that your 52GB of photos are on your tablet.  I don't think Adobe would give you that much cloud space.   Can you use the search feature in the Files app to look for them?

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Community Beginner ,
Dec 19, 2023 Dec 19, 2023

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  • The data obviously exists. I'm copying it from com.adobe.lrmobile to Windows now - all 52 GB. I have just imported one of the copied DNG files from the tablet into Lightroom PC, and it's just an image - no edits. It's the edits that I need - I have the original RAW files backed up, but 3 months' worth of edits in LR on my tablet are gone. Is there ANY way of loading the edits from the cache and data of the Lightroom app?

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Community Beginner ,
Dec 19, 2023 Dec 19, 2023

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Why was this marked as a correct answer? I still haven't solved anything. If anyone knows how to solve this, and how to load the edits back, it would save me 3 months of work

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