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Lightroom CC on iOS, low quality thumbnails

New Here ,
Nov 17, 2017 Nov 17, 2017

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When syncing a collection from what is now Lightroom Classic, to Lightroom mobile (now Lightroom CC), the Grid view shows horrible low res thumbnails in the Lightroom CC app's on iPad or iPhone.

Selecting any image directly immediately shows the same size image, but at the much sharper quality. This is the case both in the long press feature, and going into edit or the other mobile modules.

I realize there are differences between smart previews, and 1:1, but why do the images in the grid view display at a lower quality than even smart preview? and at such a low resolution? Is there a setting or sync trick that display's and acceptable quality image in gridview?

When presenting a collection of images to a client on a mobile device, you simply cannot show them gridview and be respected for your photography.

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Community Expert , Nov 17, 2017 Nov 17, 2017

Ah that is a different grid view. I never used it but I just tried it and you are right. It uses a lower quality preview for that view that doesn't have enough resolution. Tried it on my iPhone 8. This seems to me to be a bug as you are right it looks pretty bad and as soon as you tap on the image it looks tack sharp. This also happens with files where CC has the full raw files so it is not related to the file originating from Classic. You should report on feedback.photoshop.com

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

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Hmm,

this works normally for me for smart previews synced from Classic. Sharp images in grid view on iOS Lightroom CC.

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New Here ,
Nov 17, 2017 Nov 17, 2017

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As an example, the first image is compressed and pixelated, selecting the middle photo (in any of the modules, including present) shows the same sized image, but at a much better sharpness. This is from an iPhone X with the newest version of iOS (though i get the same situation on an iPad). Its as if the gridview is using "preview" and selecting an image is using "smart preview". If there is a trick to fix this I'd love to know.

IMG_8587.jpgIMG_8588.jpg

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

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Ah that is a different grid view. I never used it but I just tried it and you are right. It uses a lower quality preview for that view that doesn't have enough resolution. Tried it on my iPhone 8. This seems to me to be a bug as you are right it looks pretty bad and as soon as you tap on the image it looks tack sharp. This also happens with files where CC has the full raw files so it is not related to the file originating from Classic. You should report on feedback.photoshop.com

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Contributor ,
Feb 12, 2022 Feb 12, 2022

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Its the same on Android.

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