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Hi,
I haven't been shooting photos so I didn't use Lightroom CC on my Mac and did not upgrade it for a few months. (Last time was May I think.) And in the process I have replaced my Mac but restored it from a backup using Time Machine.
Today I tried to launch it and it wouldn't launch. So I force quit it and got i updated via the App Store on my Mac. I use the App Store version not the Creative Cloud version.
And then it wants me to log in again which I did. Now its stuck on "Moving your photos"
"Verifitying your photos 0/30000"
With the option to stop and resume on next launch.
I tried waiting for 30min and so far it has no progressed at all.
If I stop it wouldn't show any of my photos in native res only the low res snapshot version.
I have checked the Lightroom Library.lrlibrary file and my photos are there in the default location. In fact when I use the examine pack content function on my Mac's finder I can go in there and open them in other applications. So its only Lightroom that's stuck.
So my question is how do I solve this? Is Lightroom's photo library bound to machine somehow? My old Mac was sent in for repair and the motherboard/CPU etc was all replaced so its effectively a new Mac with new serial numbers etc. But I did restore from an old time machine backup and everything else works as intended. Including other photo editing softwares. Just Lightroom CC's stuck.
If any engineers/customer support person can help it'd be much appreciated, thanks!
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Can you post a screenshot of the Lightroom Preferences>Local Storage tab? I suspect restoring from the TM backup will have caused this problem, so let's have a look at the preferences so that we can figure out what's going on.
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Hi it was solved when I left the computer on overnight and it seems have to verified it.
The photo location was set to the default setting of /Users/username/Pictures/Lightroom Library.lrlibrary