Lightroom cloud-based) y Lightroom Móvil - no responde

[auroravj]

Hoy 04 de marzo, al abrir online mi app Lightroom para pc, no responde, se queda colgado. He probado a abrir también Lightroom para móviles y tampoco responde. 

¿Alguien sabe si hay algún problema o está fallando?

[Sameer K]

Hi there,

Thanks for reaching out. We are here to help.

Could you please confirm the application version, which is not working as the description refers to Adobe Lightroom & Lightroom Mobile, while the screenshot is for Lightroom Classic?

If both of the applications are freezing/crashing or unable to launch, please check this article to troubleshoot most issues:  https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html

If you are using Lightroom Classic, please check the series of steps on this article: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html#re...

We hope this helps.

Thanks!

Sameer K