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Lightroom Cloud delete without Active Account

New Here ,
Jun 07, 2024 Jun 07, 2024

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searching now for dozens of posts cant find the answer:

i want to delete my own files from the adobe cc cloud i dont use anymore for a year

i dont have an active account ..... as i didnt use it for more than a year

 

after a while of searching found the lightroom downloader app (strangely enough u need another program to get your own files from a available "web-app" with download function - so blocked on purpose

 

download is currently running and after that i want to delete all my private pictures from the cloud 

 

where ??  pls sb can help me ... and no ... they are not liste with an free account under "files" only the adobe scan files were there (and i deleted them ,.... one by one as there was no bulk download available: win10, chrome) 

thanks for valid answers guys ...  if i overlooked it i am sorry

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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"i dont have an active account ..... as i didnt use it for more than a year"

More than a year-  your files will have been removed by Adobe.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

"Adobe will continue to store your original images for one year after your membership lapses. "

 

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.9.1, ACR 16.4, Lightroom 7.4, Lr-iOS 9.0.1, Bridge 14.1.1, Windows-11.

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Looks like the subscription recently expired and therefore data is still on the server.  I have given this account temporary access so vanceance you should be able to login to lightroom.adobe.com through your browser and delete the data yourself. 

 

If you run into problems, please let us know.  We'll look into making this easier for others in the future.

 

-Peter

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New Here ,
Jun 08, 2024 Jun 08, 2024

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wow - thanks a lot for your fast reply!

with my slow internet connection finally downloaded all and could delete now the pictures in the cloud 
picture count = 0 

there still is shown 7.8GB used from 10gb  but i cant finde files  not under 
assets.adobe.com/cloud-documents


Nor under 

lightroom.adobe.com/libraries 

also deleted adobe express files but i cant find the remaining data 

can you show me where i can find and delete the remaining Data ?

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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It looks like your Lr content is now deleted.  Your remaining content is part of Creative Cloud files which you can access by logging into https://www.adobe.com/home and selecting the "Files" item on the left.

 

-Peter

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