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Lightroom cloud is full despite permanently deleting files

New Here ,
Jun 08, 2024 Jun 08, 2024

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My Cloud storage full dispite deleting numerous files, to try and bring me back within 20gb limit

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Community Expert ,
Jun 09, 2024 Jun 09, 2024

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New Here ,
Jun 09, 2024 Jun 09, 2024

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Thanks, but I've already tried that with no joy

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Community Expert ,
Jun 09, 2024 Jun 09, 2024

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What files did you delete? If you deleted images synced from Lightroom Classic, then be aware that the smart previews that are synced by Lightroom Classic do not count for your online storage, so deleting them to free up storage is useless.

 

-- Johan W. Elzenga

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New Here ,
Jun 16, 2024 Jun 16, 2024

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Thanks Johan, when I deleted the files I uploaded directly to Lightroom it then freed up storage, I must admit I find the whole Lightroom classic and Lightroom shared environment very clunky, plus you can't just add storage to the  creative cloud package, so  I can't really commit to using Lightroom storage

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

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You definitely can add storage to both the Lightroom plan as well as the Photography plan!

 

-- Johan W. Elzenga

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