Lightroom Color Temp slider stops working

[Scott219962034wmm]

After using Lightroom for a little bit of time, color temp slider stops working and I need to close light room and reopen it to get it working again. Then, issue repeats.

System Info:

Lightroom version: 8.1 arm64 [ 20241205-0700-3674d7f ] (Dec 4 2024)
NGL Version: 1.39.0.9
WF Version: 7.1 8eff0d6
VF Version: 1.0.154
HIL Version: 40501
CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
PH Version: 5.0

Operating system: macOS
OS Version: macOS 14.2.1 (23C71)
Application architecture: arm64
Computer model: Mac14,12 / Apple M2 Pro
Logical processor count: 12
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 6,589.0 MB (20.1%)
Peak memory used by Lightroom: 9,175.0 MB
Memory cache size: 3,020.3 MB

Internal Camera Raw version: 17.1 [ 2098 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: Neon
Camera Raw virtual memory: 1938MB / 14336MB (13%)

Display: 2560x1440

Graphics Processor Info: Metal: Apple M2 Pro
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

[Aleke]

Hi @Scott219962034wmm! Welcome to the community! I have a few questions to help narrow this down.

Just to be sure, is the color temperature slider the only thing being affected? Are all the other sliders and features in Lightroom working normally when this happens?

Do you recall when the issue started? Was it after a recent update? Does this happen with all photos or just specific ones?

Could you check if resetting Lightroom preferences helps? Just hold Opt and Shift while you're opening Lightroom.

Thanks!

Alek

[SavannahHeironimus]

Hi @Aleke ,

sorry for responding to an old thread, but I found it while googling my current issue. Everything is working consistently, but I have to close and restart Lr every few photos when I want to adust temperature. The issue has been going on for about a week. Happens randomly on different photos. Driving me crazy, haha! The bar doesn't even show grayed out, just doesn't move when I touch it and I also can't change the number input on the number above the bar.

[Aleke]

Hi @SavannahHeironimus — welcome to the community! 

To help get things sorted, could you let me know which version of Lightroom you're using? As a first step, it might be worth trying a preference reset to see if that clears things up. Here’s how you can do that: https://adobe.ly/44rMzjI

Thanks so much, and let me know how it goes!

Alek

[natashag85572341]

Same thing for me! Can't seem to find any consistent patterns around when it happens.