Copy link to clipboard
Copied
Bonjour,
Je ne peux pas lancer l'application Lightroom (version 7.0) : lorsque je le lance, le logiciel se démarre normalement mais à la seconde où il s'ouvre, il se ferme.
J'ai cherché à travers les disscussions / forums pour trouver une solution, mais aucune ne fonctionne.
Mon Mac est à jour et mes logiciels également.
Les infos sur mon mac sont les suivantes:
iMac (Retina 5K, 27 pouces, fin 2015)
4 GHz Intel Core i7 quatre cœurs
24 Go 1600 MHz DDR3
AMD Radeon R9 M395 2 Go
Copy link to clipboard
Copied
We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Apple’s?
Copy link to clipboard
Copied
There's no crash dialog, it just closes.
And I'm using the exact same email adress using my apps and the forum (same creative cloud account).
So it's weird if you don't see anything 😕
Copy link to clipboard
Copied
If you did not see a crash dialog, then Adobe has received no reports from you.
Have you checked your Apple logs? Contacted Apple support?
Copy link to clipboard
Copied
Looks like there's issues from Apple.. Will contact them and try to figure it out.
Thanks for your help !
Find more inspiration, events, and resources on the new Adobe Community
Explore Now