Copy link to clipboard
Copied
I got Lightroom today and am running Lightroom 7.4 on Windows 10. The app crashes every time I make a mask(or very soon after). This only happens when I make a mask. Any idea about what could be causing this and how to fix it?
Copy link to clipboard
Copied
Hey, @Andrew38250265modc. Welcome to the Lightroom Community. I'll need more info to help you figure this out.
What version of Lightroom & the operating system are you working on? Is there a crash report pop-up when Lightroom crashes?
Please submit crash reports & I'll look them up with your Adobe ID that you're signed in to the community with. Head here for the steps: https://adobe.ly/4bsIxrJ
In general, the troubleshooting steps shared here will help address most GPU-related crash issues: https://adobe.ly/3HPkp6s
Let me know how it goes.
Thanks!
Sameer K
(Use '@mention' to tag me when you reply)