Lightroom crashes computer (Macbook Pro 2020)

[HenryNovember]

I'm having problems with my new computer and Lightroom. Namely Lighroom keeps crashing my computer when using the programme and it usually happens once every hour. I also added the last error report to this post. I hope someone has some ideas what to do 🙂 

Best regards

[Akash Sharma]

Hi there, 

Sorry that Lightroom desktop keeps crashing your computer. 

Which version of Lightroom desktop are you using and what is your operating system version? Would you mind checking the steps below:

• Would you mind resetting the Lightroom app preferences to default? Press and hold the Shift + Option + Delete keys.(Mac) or Press and hold the Shift + Alt keys while starting Lightroom. A dialog box should appear asking you restore the preferences.
• Uncheck the option "use graphics processor" under the Preferences> Performance menu.

Let us know the outcome.

Thanks,

Akash

[HenryNovember]

Sorry for the delay, but tryed it out today and still crashing. I was able to use the programm for 5 minuties before it happened...I also contacted support and tryed everything they recommended, which was reinstalling Lightroom.