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Lightroom crashes when I import pictures

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello,

 

I cannot import pictures anymore on my lightroom! When I do it, lightroom! It's really impossible to do it, tried 50 times.

 

What's the problem?  have macOS Big Sur on my MacBook air from early 2014... Thank you for your help...

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Crash or freeze, Import and share

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Hi there,

 

Sorry that Lightroom  is crashing while importing images on your MacBook running the macOS BigSur.

 

Which exact version of Lightroom are you using? Lightroom Classic or Lightroom Desktop (Latest version of both are Lightroom Classic 10.3 and Lightroom Desktop 4.3)

 

Which source are you importing the images from? Disconnect the external devices like Phone, SD card, External Drives and try importing some images from your local drive and see if the issue persists.

 

Thanks,

Akash

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