Lightroom Crashing

[rhondah315679]

Adobe CC Lightroom keeps crashing (Windows desktop).  I've updated the NVIDIA graphics driver; I've uninstalled and reinstalled it.  It will not stay open long enough for me to review the preferences, etc. Has anyone else experienced this?  Thanks in advance.  

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

[rhondah315679]

It was an Adobe dialog box.  

[Rikk Flohr: Photography]

Do you use a different email address when filling out the crash report?

[Shubham280687446odd]

My Lightroom also keeps crashing i sent out multiple reports no help there is no one on the chat feature either. 
First it was only when using masking tool now i cannot use anything tried going to lightroom classic that wont even open for me.