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Lightroom Crashing

Community Beginner ,
Oct 14, 2023 Oct 14, 2023

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Adobe CC Lightroom keeps crashing (Windows desktop).  I've updated the NVIDIA graphics driver; I've uninstalled and reinstalled it.  It will not stay open long enough for me to review the preferences, etc. Has anyone else experienced this?  Thanks in advance.  

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Adobe Employee ,
Oct 14, 2023 Oct 14, 2023

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Oct 28, 2023 Oct 28, 2023

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It was an Adobe dialog box.  

 

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Adobe Employee ,
Oct 29, 2023 Oct 29, 2023

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Do you use a different email address when filling out the crash report?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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