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Lightroom Desktop Add Photos grayed out

New Here ,
Jan 04, 2021 Jan 04, 2021

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El programa tiene bloqueado el "Añadir Fotos", no puedo editar en la app de escritorio

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How to, Import and share, Problem or error, Windows

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Jan 04, 2021 Jan 04, 2021

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Hi there,

 

Sorry that you cannot add images to Lightroom desktop as the "Add images" menu in grayed out.

 

Which exact version of Lightroom desktop are you using? Check under Help> System info.

 

To troubleshoot the issue, would you mind checking out the steps mentioned in this article https://community.adobe.com/t5/lightroom/cannot-add-images-in-lightroom-desktop-and-the-library-is-b... nad let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Hola, la versión que tengo es "Versión de Lightroom: 4.1 x64 (Nov 23 2020)". Revise la información que se indica en mi caso no es una licencia corporativa, tengo el plan individual anual, con pago mensual al día. hace dos 4 días atrás podía utilizar la versión de escritorio, lo actualice y ya no puedo añadir fotos.

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Jan 05, 2021 Jan 05, 2021

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Would you mind resetting the Lightroom app preferences to default? Press and hold the Shift + Option + Delete keys.(Mac) or Press and hold the Shift + Alt keys while
starting Lightroom. A dialog box should appear asking you restore the preferences.

 

Thanks,

Akash

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