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Hi there!
Today, all of my photos from my Lightroom CC desktop app disappeared. On the online version, however, all the photos can be found. I use the desktop app on a Mac, and for a few days now, I had some ongoing problems with syncing to the cloud as well. I'm really worried that the photos I worked with just disappeared, and I hope you can help me with how to restore them.
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Hi there,
Sorry that Lightroom desktop does not show your images and the homescreen stays blank.
You can resolve this issue by signing out and then signing in again.
Let us know how it goes.
Thanks,
Akash
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Hi,
I also tried this, but nothing happened and the screen still stayed blank.
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Anything else we I cloud try, as signing out does not work?
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Please reinstall the application from the Creative Cloud desktop app and let us know if that helps?
~Akash
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Akash, will we lose our edits etc when we reinstall? I am also having this exact issue starting 4 days ago.
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It depends if your edits synced before the issue presented itself.
Check at http://lightroom.adobe.com/