Copy link to clipboard
Copied
Hello, I have an annual subscription for all the Adobe apps since September and I don't know why, but since yesterday (january 6th) my subscription isn't recognised anymore. I already used Lightroom a lot of times, even 4 days ago, and now I can't do anything but import photos. I already tried the cleaner tool, uninstalled and redownloaded the app multiple times, deconnected and reconnected my Adobe ID multiple times too but nothing function and I can't work...
If someone has a solution I would be very grateful.
Manon.
Copy link to clipboard
Copied
I have a monthly subscription but suddenly Lightroom has ceased to recognise that I am a legitimate user. Anyone got any suggestions or help?
Copy link to clipboard
Copied
Logging out of creative cloud then logging in again solved the problem.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more