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Lightroom downloader - storage issue

New Here ,
Sep 15, 2025 Sep 15, 2025

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

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Windows
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correct answers 1 Correct answer

Community Expert , Sep 15, 2025 Sep 15, 2025

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it. 

 

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New Here ,
Sep 15, 2025 Sep 15, 2025

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Adobe Employee ,
Sep 15, 2025 Sep 15, 2025

Hi @gwenan_6733, welcome to the community!

Some Windows users who ran into this issue found that it was caused by not having the Windows Management Instrumentation Command (WMIC) installed. When you get a chance, could you try following the steps in this guide and see if that resolves it for you?
https://adobe.ly/4nzgZHH

Thanks again for reaching out!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Community Expert ,
Sep 15, 2025 Sep 15, 2025
LATEST

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it. 

 

-- Johan W. Elzenga
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