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Lightroom for mobile is crippled

New Here ,
Oct 18, 2025 Oct 18, 2025

It's very weird. I use lightroom CC on my mac and it works flawlessly. However, Lightroom for mobile is crippled. It is *missing* adobe neutral preset and that is the one I stabdard use for importing files. On macOS it is no problem but importing on my iPhone gives an error: missing profile!

Please make the profiles the same on MacOS and mobile. There is *no* reason to cripple teh mobile app.

Dirk Bosman

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iOS: iPhone , macOS
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Adobe Employee ,
Oct 23, 2025 Oct 23, 2025

Hi, thanks for reaching out, and we're sorry about the delay in responding to you. 

Please share the version of Lightroom you're using, along with the iOS version you're using on the iPhone. Also, which iPhone are you working on? What's the file format of the images you're importing into Lightroom? 


Thanks,
Nikunj

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New Here ,
Oct 24, 2025 Oct 24, 2025

v. 11.0.0 ED5A57/220

ACR: 18.0 (2389) • WF: 7.5 • VF: 1.0.165 • CSDK: 10.7.2422

Pure RAW files. Unprocessed.

iPhone 16 Pro Max

iOS 26.0.2 and iOS 26.1 (beta 4) / problem is the same -> no adobe neutral profile (like Lightroom on macOS does have

 

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Adobe Employee ,
Oct 28, 2025 Oct 28, 2025
LATEST

Hello @Dirk Bosman 

I confirm I can see Adobe Neutral on both iPhone and iPad apps version 11.0

This profile is available under the Adobe Raw profiles, and displays only for Raw and DNG images.  I am attaching screenshots from my devices showing where to find them.

 

Is it possible you are trying to use HEIC or JPG images, which are common on mobile devices?  Adobe Neutral will not show for non-Raw images.

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