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Hallo Community. Ich habe eine Frage. Bis jetzt hatte ich ein LR-Mobile Abo auf dem IPhone. Nun habe ich mir das Adobe Foto-Abo gekauft (abonniert). Bei dem neuen Abo ist ja, so wie ich es verstehe, auch die Mobile-App dabei. Habe LR und Photoshop auf das Laptop gespielt.
Dachte nun das die App es automatisch erkennt das ein neues Abo abgeschlossen wurde. Das scheint aber nicht der Fall zu sein. Was muss ich denn tun um meine Mobile Version zu updaten auf mein neues Abo?
hoffe man versteht was ich meine!😀
herzlichen Dank im voraus!
You should not have to do anything. When your mobile plan expires, your account will use the benefits level of your 20 GB Photography Plan. Since that's based on the same email address/account, you should not have to do any special action to see the changes for your account in the app.
If something doesn't seem right, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT
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Hello @captivating_luminary1271
I see your account does have a Lightroom Mobile plan with 100 GB of cloud storage, and also the 20 GB Photography plan that includes Photoshop and Lightroom for desktop computers -- and yes, this also includes Lightroom Mobile.
You should cancel your mobile plan to avoid paying twice for one services, unless 20 GB of cloud storage from the Photography plan is not enough, and you want to keep the mobile plan to have the 100 GB of cloud storage.
If you have any further questions, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT
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Danke für die Antwort. Mein Mobile Abo läuft am 28.02. aus. Kann ich vom "neuen" Abo dann die Mobile Version wie wieder starten?
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Google translated your statement into English as: "My mobile subscription expires on February 28th. How can I restart the mobile version of the "new" subscription?"
There is no mobile plan that includes Lightroom for desktop. If you need the desktop app for Mac or Windows, then keep your existing plan, or look at these alternatives: https://www.adobe.com/creativecloud/photography/compare-plans.html
FYI, I think if you cancel the 20 GB photography plan, you will not be able to subscribe it again later as Adobe just stopped selling it. Only existing users of that 20 GB plan continue to use it.
I hope this answered your question
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Hallo @Charlie.D
vermutlich habe ich mich schlecht ausgedrückt.
Das 20GB Abo habe ich erst am 14.01.2025 abgeschlossen! Das möchte ich natürlich nicht kündigen. 😀
Auf meinem IPhone habe ich die mobile Premium Version von LR. Dieses Abo habe ich lzum 28.02. gekündigt. Wenn nun am 28.02. meine Premium Version erlischt würde ich gerne die Mobile Version, aus meinem neuen 20GB Abo, nutzen! Wie kann ich das machen?
hoffe du verstehst was ich meine!😀
besten Dank.
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You should not have to do anything. When your mobile plan expires, your account will use the benefits level of your 20 GB Photography Plan. Since that's based on the same email address/account, you should not have to do any special action to see the changes for your account in the app.
If something doesn't seem right, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT