Lightroom Glitching and Freezing on MacBook running macOS Catalina

Report · Aug 19, 2020

I just downloaded Lightroom maybe a week ago and I am using a MacBook Pro macOS Catalina and have been having so much trouble. The actual homepage keeps freezing every few hours and when I attempt to force quit it does nothing. I ultimatley have to restart my computer for it to reset. When I finish an edit and go to export it will say processing and after 30 minutes or so it still has not exported I then have to delete and reinstall the app? HELP

Report · Sep 02, 2020

Hi there,

We're sorry about the experience due to Lightroom app freezing.

Please share the version of Lightroom. Does the app freezes while performing a specific task?

To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

If the app still continues to run slow, please try turning off the GPU option from Lightroom's preferences. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps.

Thanks,

Akash