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Lightroom installation

New Here ,
Jul 21, 2022 Jul 21, 2022

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After purchasing & downloading Lightroom , its not getting

open in my laptop

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Windows

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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Not a lot of information. What version of Windows? What version of Lightroom? How much RAM? Any error messages? Please provide information about your computer. The more information you can provide, the more likely it is you will get some useful suggestions.

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New Here ,
Jul 21, 2022 Jul 21, 2022

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Thanks for the reply.

My laptop is Lenovo model G50-80

Processor is Intel core i5 5200U CPU @2.20GH

Ram is 4 GB

System type is  64 bit 

Windows 10 ver 21H2

 

Lightroom version is 5.4

 

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New Here ,
Jul 21, 2022 Jul 21, 2022

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No error message while downloading..

While opening it shows as Not Responding.

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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Minimum RAM requirements is 8 GB, 16 GB recommended. You don't have enough RAM to run Lightroom. That's why the program isn't responding.

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New Here ,
Jul 26, 2022 Jul 26, 2022

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I have raised RAM to 8 GB , and then to 12 GB also. Evev then Lightroom is not  getting loaded .

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New Here ,
Jul 27, 2022 Jul 27, 2022

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Sorry ,,..i wrongly marked the " correct Answer".

The problem still not solved...

Still , even after upgrading my RAM to 12 GB its not loading...

Please provide me the solution asap...

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New Here ,
Jul 29, 2022 Jul 29, 2022

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My issue is still pending... Not resolved.

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Community Expert ,
Jul 29, 2022 Jul 29, 2022

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I'm only another user like yourself. I don't have all the answers. At this point I would suggest that you uninstall/reinstall Lightroom to see if that makes a difference. It's possible that Lightroom "thinks" you still only have 4 GB RAM.

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New Here ,
Jul 31, 2022 Jul 31, 2022

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Thanks JimHess ...

I uninstalled & Installed .... 

After installation message shows that Lr is installed successfully..

After refreshing & restarting also Lr not getting open..The same stage " Not responding "message 

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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Are you connected to the Internet. And, are you signed in with your Adobe ID and password when you try to launch Lightroom?

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New Here ,
Aug 04, 2022 Aug 04, 2022

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I am summing up all the communication history below

My laptop is Lenovo model G50-80

Processor is Intel core i5 5200U CPU @2.20GH

Ram is 16 GB ( up graded)

System type is  64 bit 

Windows 10 ver 21H2

Lightroom version 5.4

I have uninstalled & again installed .

Message as " successfully installed" & No error message during downloading..

Ensured while opening  internet connection...

Even then my Lr is not opening...

What went wrong ?

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