• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom iPad, error T505 opening cloud photos

New Here ,
Jun 22, 2021 Jun 22, 2021

Copy link to clipboard

Copied

I just opened Lightroom on iPad and it had updated to the latest version with presets. I was going back through images I had taken on my iPhone and processing them. But when I back a few days instead of downloading the smart preview I only get a T505 error. 

BC417EE2-F634-4945-88A9-79B1DDAC6519.jpeg

 

If I continue back through the photos then occasionally one loads, but almost all don't. But if I go back far enough (to late April) they start loading again. 

I have deleted and reinstalled the iPad app and it made no difference. 

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

Hi,

for the image(s) that show T505, please try out:

1. add them to a album
2. Tap on the three dot menu in Library view connected to the album
3. Select Store Locally

If that doesn't help
4. change the Cloud & Storage setting to Download Original
5.  once the images have been downloaded again try again

If that doesn't help
6. edit the file in e.g. https://lightroom.adobe.com

Thanks,
Ignacio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 27, 2021 Jun 27, 2021

Copy link to clipboard

Copied

This page doesn't let me reply from the iPad. It only complains about duplicate posts. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 27, 2021 Jun 27, 2021

Copy link to clipboard

Copied

Storing locally works image by image, but it defeats the point of the smart preview.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 27, 2021 Jun 27, 2021

Copy link to clipboard

Copied

LATEST

So if I write more than a line reply on the iPad it won't post, just complain about duplicate postings. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines