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Lightroom iPad, error T505 opening cloud photos

New Here ,
Jun 22, 2021 Jun 22, 2021

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I just opened Lightroom on iPad and it had updated to the latest version with presets. I was going back through images I had taken on my iPhone and processing them. But when I back a few days instead of downloading the smart preview I only get a T505 error. 

BC417EE2-F634-4945-88A9-79B1DDAC6519.jpeg

 

If I continue back through the photos then occasionally one loads, but almost all don't. But if I go back far enough (to late April) they start loading again. 

I have deleted and reinstalled the iPad app and it made no difference. 

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Bug, iOS, Mobile, Problem or error

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi,

for the image(s) that show T505, please try out:

1. add them to a album
2. Tap on the three dot menu in Library view connected to the album
3. Select Store Locally

If that doesn't help
4. change the Cloud & Storage setting to Download Original
5.  once the images have been downloaded again try again

If that doesn't help
6. edit the file in e.g. https://lightroom.adobe.com

Thanks,
Ignacio

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New Here ,
Jun 27, 2021 Jun 27, 2021

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This page doesn't let me reply from the iPad. It only complains about duplicate posts. 

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Storing locally works image by image, but it defeats the point of the smart preview.

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New Here ,
Jun 27, 2021 Jun 27, 2021

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So if I write more than a line reply on the iPad it won't post, just complain about duplicate postings. 

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