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Lightroom is exporting the wrong (unedited) file

New Here ,
Jun 26, 2021 Jun 26, 2021

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My desktop Lightroom is exporting the wrong (unedited) version of my photo. I edit the photo, click export, see the edited photo, export and discover that the original has been sent to my desktop instead of the edited photo. This has happened several times, any ideas?

 

Customer Service asked if I tried saving the file first but i don't see that option and don't know why I'd need to if I can right click to export. 

 

Windows 10 Home Version 20H2

Lightroom version: 4.3 x64 [ 20210526-1005-d4527c2 ] (May 26 2021)

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Import and share, Problem or error

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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What did you choose as file format? If you choose 'Original + Settings', then this is exactly as expected. The settings will be in a sidecar file (in case of raw) or in embedded metadata (other file types), but that can only be read by a few Adobe apps. Other apps will see the unedited original.

 

-- Johan W. Elzenga

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New Here ,
Jun 26, 2021 Jun 26, 2021

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I'm using on my desktop if that helps. I attached a pic of the screen and action. I'm not choosing a file type; I'm right clicking on the editing image and choosing export. 

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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You did not attach an image. If you use email for these forums, attachments don't work. Visit the forums in your browser. If the right-click on the image and choose Export, you should get a dialog where you choose the destination and the file type.

 

-- Johan W. Elzenga

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