Copy link to clipboard
Copied
Hallo, LC lässt sich nicht öffnen, keine Rückmeldung, Laptop runtergefahren, Updates sind aktuell. Was kann ich tun? Brauche dringend LR!
MFG
KrisTina
{Title edited by Moderator}
Copy link to clipboard
Copied
Hi Kristina,
Sorry to hear about the trouble with Lightroom. We're here to help.
What happens when you try to launch Lightroom? Could you please share the version of Lightroom (Help > About Lightroom) and the version of Windows on your computer? Do you see any error messages? Since when are you noticing this issue?
Sign out from the Creative Cloud desktop app and sign back in. You can try resetting Lightroom's preferences using the steps mentioned here: https://adobe.ly/2JSym5e.
Please backup your presets prior to resetting the preferences.
Let us know how it goes.
Thanks.
Ranjisha
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Das problem hat sich durch den Support gelöst, danke dafür.