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Lightroom is not working,, its showing upgrade to premium

New Here ,
Nov 06, 2021 Nov 06, 2021

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Hi, i installed lightroom many times but its always showing the same thing to upgrade premium from free version. I cannot able to do anything with this app. I also uploaded screenshot of lightroom app.

A77A0AE1-38B8-418C-B585-1781A9A85999.png

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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Hello @Amarindernz 

Some features do require a subscription.  For example, to edit any Raw image, or to use our new Masking edit feature... these things require a paid membership.

 

To be sure I understand your question, are you expecting to see that your account is already subscribed?  I see no subscription for your account, but if you believe you are subscribed, and Apple shows you are subscribed, and you are signed into Lightroom with the correct account, please try Restore Purchase.  More help here: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

 

Thank you!

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Thanks for you reply. Yes your answer make some sense. Actualy from past few months i was opening the raw files but i dont know how it was working before. After update or something gone wrong i think. But someone gave me idea to choose .dng file instead of raw. 
 Problem solve. Cheers..

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