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Lightroom Mobile (Android) Profile Edits Reverting

New Here ,
Jun 12, 2022 Jun 12, 2022

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I used one of the filters in the profile section for my photo, but when I adjust it to my preference, it goes back again to the previous edit whenever I go the next picture. I also tried restarting my phone, updating the app, and signing out my account but its still the same.

 

 

 

 

 

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Adobe Employee ,
Jun 13, 2022 Jun 13, 2022

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom. I'd love to help you figure this out.

Could you please share the version of Adobe Lightroom Mobile? Is it up to date? What Android OS version, and which android device are you working on?

Did you import a large batch of images into Lightroom recently? What is the format of the images you work on? Are they JPEG or RAW?

Please share screenshots & screen recordings of this issue with us.

 

How much free space do you have on the Android device?

Log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues on the left part of the screen.

SameerK_0-1655120959456.png

 

If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web. As long as there are Sync issues on the Web, you might encounter trouble with syncing images and edits.

 

Let us know if this helps,

Thanks!

Sameer K

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