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Lightroom mobile app shows 2 GB storage when I have the 20 GB plan

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Mar 05, 2021 Mar 05, 2021

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Hallo ich habe ein abo mit 20gb cloud speicher habe auf meinem handy in der lightroom app aber nur 2gb cloud speicher kann mir da jemand weiterhelfen? 

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How to, Mobile, Problem or error

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Mar 06, 2021 Mar 06, 2021

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Hi there,

 

Sorry that Lightroom app on your phone only shows 2 GB of storage even though you have a 20 GB plan.

 

Please sign out of the Lightroom mobile app and sign back in. Also, please make sure that you are logged in using the correct Adobe ID.

 

Please note that Lightroom cloud storage is a different space than Creative Cloud online storage.  See Lightroom app's settings to confirm how much storage you have for Lightroom syncing. 

 

Please check your storage as mentioned in this article: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html#id_21395 

 

Thanks,

Akash

 

 

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