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Lightroom mobile Camera captured images shows up blank while importing on Note 20

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Apr 03, 2021 Apr 03, 2021

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Note 20 Ultra.  raw photos taken with the LR camera only show as black boxes upon import.  They also show as black boxes on desktop after sync.  raw Photos taken with the native phone camera app import just fine, as do raw files imported from external storage.

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Bug, Import and share, Mobile, Problem or error

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Apr 04, 2021 Apr 04, 2021

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Hi there,

 

Sorry that Lightroom mobile app shows the Lightroom Camera app blank upon importing. 

 

Which version of Lightroom app are you using on your Samsung Note 20?

 

Do they images captured via Lightroom Camera show in phone's Gallery? If not, this may be an OS limitation and clearing the app cache from the Local Storage> Clear Cache menu.

 

Let us know how it goes.

 

Thanks,

Akash

 

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