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Lightroom Mobile - Cannot access Premium Features

New Here ,
Aug 27, 2023 Aug 27, 2023

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Hola!!! Me he cambiado el iphone y estoy pagando de hace años el lightroom i con el nuevo iphone no puedo utilizar el lightroom premium! Como puedo hacerlo? Estoy pagando cada mes sin poder urilizarlo!!! Alguien me puede ayudar?

 

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Adobe Employee ,
Aug 27, 2023 Aug 27, 2023

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Hello @David31621978f7ex 

This account you used to message us has no paid subscription history for Lightroom or any Adobe app.  Any active plan you own must be under a different email address.  I recommend trying to sign into Lightroom with other email addresses you may have previously used.

 

If you need more help please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

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