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Lightroom Mobile Info and Rating keeps "crashing" out

Participant ,
Sep 12, 2023 Sep 12, 2023

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When I'm culling on LR mobile, it doesn't seem to matter how fast I'm moving, it pulls me out of info & ratings tab. requiring me to hit the ... icon and hit info&rating again. only for it to happen about a dozen images later.

 

please see screen capture video.

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hey, @mlphoto.raw. I've tried to recreate this on two test Android devices with albums with over 100 images and could not recreate this behavior. What specific device & version of Lightroom are you working on?

 

Try pausing the sync while doing this operation and check if Lightroom behaves differently.

 

If this does not help, log on to Lightroom Web (https://lightroom.adobe.com) & check if everything is synced up correctly & then reinstall Lightroom on the mobile device again.

 

Let me know how it goes. Thanks!

Sameer K

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