Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Lightroom Mobile photos gone after upgrade

New Here ,
Nov 27, 2020 Nov 27, 2020

I just upgraded Lightroom on iPhone to a paid subscription. My original photos from the free version are now gone. I wasn't expecting this to happen as I was just upgraded to a paid version.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

192
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 01, 2020 Dec 01, 2020
LATEST

If you have never uninstalled the Lightroom app, this page deascribe how it may be possible to recover original images: https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

 

If you had deleted the app, is it possible you can restore a device backup using iTunes or iCloud from a time when Lightroom still showed those photos?  If so, visit the same page above to get a backup of your images off your device.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines