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Lightroom Mobile Premium not working (ANDROID)

New Here ,
Oct 16, 2022 Oct 16, 2022

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Hi, I bought premium version with free trial. It doesn' work on my mobile. Nów when I click "premium version" button I have info: allready bought, code: IS9224/6050/dOCrFvuOSL

I can See my subscription in Galaxy Store.

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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Hello @Anna26552920pj61 

Please see Restore Purchase troubleshooting help at: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

 

If those troubleshooting steps don't help, please write back to let us know and share any error messages displayed.  Or contact Adobe Suppoirt directly by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
...and in the chat field (lower right), type AGENT

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