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Lightroom mobile premium not working

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Feb 01, 2021 Feb 01, 2021

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  1. Having trouble processing your purchase
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Mobile, Problem or error

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Feb 01, 2021 Feb 01, 2021

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Hi there,

 

Sorry that Lightroom mobile subscription says its expired even after you've renewed/purchased it.

 

If you're using an iOS device, would you mind restore the purchase as mentioned in this article? Link: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

If on an Android device, sign out of the Lightroom app and then sign back in. 

 

Let us know the outcome.

 

Thanks,

Akash

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