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Lightroom mobile premium subscription says its expired

New Here ,
Mar 01, 2021 Mar 01, 2021

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My subscription doesn't work but i payed today

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Mobile, Problem or error

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Hi there,

 

Sorry that Lightroom mobile premium subscription says its expired even after you've bought it. If you're using an iOS or Android device, would you mind restore the purchase as mentioned in this article? Link: https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Also, please ensure your app store method of payment is current.  Otherwise, you might try "Restore Purchase" help mentioned in the above article.

 

 

Let us know how it goes.

 

Thanks,

Akash

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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If you see an error message when trying Akash's advice, please reply back to let us know whsat it says so we can help.

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