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Lightroom Mobile problem - Failed to load development version

New Here ,
Aug 19, 2023 Aug 19, 2023

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Hi, when click on photo it says "failed to load development version" can someone help me to fix it? 

Screenshot_2023-08-19-17-51-16-260_com.adobe.lrmobile-edit.jpg


{Thread title edited by Moderator}

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hey @Ruby014. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

What specific device and version of Lightroom & the OS are you working on? Has this started with recently edited images, or do all images behave similarly?

 

Try these suggestions and let me know how it goes:

  • Try adding a star rating or flag to the images you see this error with. Wait for a couple of seconds and check if the issue exists.
  • Try resetting the image & then use Undo to go back & reverse the reset back to the way the how image was before.

 

Thanks!
Sameer K

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New Here ,
Oct 27, 2023 Oct 27, 2023

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The latest updated version is not good at all. All my previous photos is gone in vain 'coz it shows fail to load development version. I don't like at all this one. Even I will not be able to use my presets in my present work. Don't like at all. Please solve this problem as soon as possible No doubt editing quality is too good but now this one bug is so much irritating

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New Here ,
Oct 26, 2023 Oct 26, 2023

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Version :  android 9.0 ( paid version ) 

Puxel 6 pro

Get image from friend's iphone, try to open the image from gallwry in lightroom. It loops continuously and shows this error.

 

Does anyone know how to fix this? 

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New Here ,
Apr 14, 2024 Apr 14, 2024

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I got same problem, get images from friend iphone, i think the problem cause its end with (.heif)

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